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Terms & Conditions

These terms and conditions outline the rules and regulations for the use of Bali Tour Getaways’s Website, located at balitourgetaways.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Bali Tour Getaways if you do not agree to take all of the terms and conditions stated on this page.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Indonesia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1. Cookies

We employ the use of cookies. By accessing Bali Tour Getaways, you agreed to use cookies in agreement with the Bali Tour Getaways’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

2. License

Unless otherwise stated, Bali Tour Getaways and/or its licensors own the intellectual property rights for all material on Bali Tour Getaways. All intellectual property rights are reserved. You may access this from Bali Tour Getaways for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Bali Tour Getaways
  • Sell, rent or sub-license material from Bali Tour Getaways
  • Reproduce, duplicate or copy material from Bali Tour Getaways
  • Redistribute content from Bali Tour Getaways

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post reviews and exchange opinions and information in certain areas of the website. Bali Tour Getaways does not filter, edit, publish or review Comments prior to their presence on the website. Reviews do not reflect the views and opinions of Bali Tour Getaways,its customers and/or affiliates. Reviews reflect the views and opinions of the person who reviews their views and opinions. To the extent permitted by applicable laws, Bali Tour Getaways shall not be liable for the reviews or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the reviews on this website.

Bali Tour Getaways reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or cause a breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the review on our website and have all necessary licenses and consents to do so;
  • The review do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The review do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The review will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Bali Tour Getaways a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

3. Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Bali Tour Getaways; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Bali Tour Getaways. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Bali Tour Getaways’s logo or other artwork will be allowed for linking absent a trademark license agreement.

4. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

5. Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

6. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

7. Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

8. Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

9. Contact Information

For any inquiries or concerns, please contact us at:

If you have any questions, concerns, or issues related to balitourgetaways.com or these terms and conditions, please feel free to contact us using the following information:

  • Company Trade Name: Bali Tour Getaways
  • Business Address: Jl. Dewi Saraswati III, Seminyak, Kuta, Bali 80361
  • Email Address: info@balitourgetaways.com
  • Phone Number: +62 813 5377 1393
10. Business Licenses

Bali Tour Getaway is a registered trade name operating under the business licenses of PT. Sastra Bali Indonesia. Additionally, it is affiliated with our sister company, Bali Bartender Hire. Our business licenses and registrations are under  as follows:

  • Business Name Registration: PT. Sastra Bali Indonesia
  • Tax Identification Number : 03.962.243.6-905.000
  • Business Identification Number : 1295000702429

For verification of our licenses or to obtain additional information, please contact the relevant authorities or get in touch with our legal department using the contact information provided above.

Privacy Policy

Balitourgetaways.com (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, including information related to login files and payment gateways.

1. Collection of Information
  • Login Files

When you visit Balitourgetaways.com, our servers automatically log standard access information, including your IP address, browser type, access times, and referring website addresses. We use this information to analyze trends, administer the site, and track user movements.

  • Payment Information

To process bookings and payments, we collect certain payment details, including billing address, and other necessary details. This information is securely transmitted to and processed by our trusted payment gateway partner.

  1. PayPal Payments
    • Information collected: When you choose to make payments through PayPal, you will be directed to the PayPal platform. PayPal collects and processes your payment information directly, including credit card details, billing address, and transaction details. Balitourgetaways.com does not have access to or store your complete payment information.
    • PayPal’s Privacy Policy: We recommend reviewing PayPal’s Privacy Policy to understand how your information is handled on their platform. PayPal is a separate entity, and their privacy practices are independent of Balitourgetaways.com.
  2. Bank Transfers
    • Information Collected: If you choose to make payments through bank transfers, we may collect necessary information to facilitate the transaction. This may include your bank account details, transaction reference, and other relevant information required for processing.
    • Security Measures: We implement industry-standard security measures to protect the information collected for bank transfers. Your data is securely transmitted, and we do not store sensitive bank account information on our servers.
2. Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bali Tour Getaways does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

3. Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Bali Tour Getaways. This policy is not applicable to any information collected offline or via channels other than this website.

4. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Booking and Refund Policy

1. Booking Process
  1. Reservation Confirmation
    1. When you make a booking on Balitourgetaways.com, you will receive a confirmation email containing details of your reservation.
    2. Ensure that all information provided during the booking process is accurate.
  2. Reservation Confirmation
    1. Full payment for any tour booking or a specified deposit for event booking is required to confirm your booking.
    2. Payment options may include credit card, PayPal, or bank transfer.
2. Cancellation and reschedule
  1. Cancellation
    1. Cancellation policies vary based on the type of service or package booked.
    2. Refer to the specific tour or event details for cancellation terms.
    3. Cancellation fees may apply.
  2. Reschedule
    1. Reschedule requests are subject to availability.
    2. Additional charges may apply for changes to the booking details.
3. Refund Policy
  1. Eligibility for Refunds
    1. Refund eligibility is determined by the cancellation policy associated with your booking.
    2. Late arrivals, no-shows, or voluntary changes by the customer may result in a non-refundable booking.
  2. Processing Refunds
    1. Refunds, if applicable, will be processed within a specified timeframe. Please refer to our working hours.
    2. The method of refund (credit card, PayPal, or bank transfer) may vary.
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4.Force Majeure
  1. In the event of unforeseen circumstances (e.g., natural disasters, government actions), Bali Tour Getaways reserves the right to modify or cancel bookings.
  2. Alternative arrangements or refunds may be offered, subject to the specific circumstances.
5. No-Show Policy
  1. If you do not arrive for your booked service without prior notice, it may be considered a no-show.
  2. No-shows are generally non-refundable.
6. Tour Changes or Cancellations
  1. Bali Tour Getaways reserves the right to modify or cancel tours due to unforeseen circumstances or insufficient participation.
  2. Customers will be notified as early as possible, and alternative arrangements or refunds may be provided.
7. Customer Responsibilities
  1. Customers are responsible for ensuring that all booking details, including dates and participant information, are accurate.
  2. Any discrepancies should be reported promptly to Bali Tour Getaways.
8. Contact Information
  • For inquiries or to request modifications, cancellations, or refunds, please contact our customer service at info@balitourgetaways.com.
9. Changes to the Policy
  • Bali Tour Getaways reserves the right to update and modify this Booking and Refund Policy.
  • Any changes will be effective immediately upon posting the updated policy on the website.